People Find It Easier To Tell The Truth Over Text
Does this mean that all you have to do when you need to know the truth is send a text? Probably not, because liars will be liars, but it definitely shows that people are more likely to give up sensitive information over a text message.
Researchers ran a study to see what people did when sensitive questions were asked on text or through voice. They also analyzed reactions when a human or a computer asked the questions and how the presence of other people affected the answers.
People were more likely to give sensitive information through text messages than in the voice interviews.
It seems that texting might lower a person's tendency to hide the truth or to present themselves in the best possible light.
This was also the case when the participants knew that they were communicating with a human interviewer on the text.