An American Eagle flight attendant confronted passengers who were upset about the long delay they were in, and wanted to leave the flight. After a few one on one conversations the attendant got on the loud speaker and shocked passengers by telling them exactly what he thought.
Flying is a very enjoyable experience if you are only doing it once in a while. The more you fly, the more tedious and nerve racking it becomes. Imagine being a flight attendant who flies every single day. You would need to find some kind of release, and that's what David did.