Customer Service Rep Is Not An Easy Job

We have all had the moment where we give up and have to call the 1-800 number to get help right?

Do you ever end that call feeling like you've found the exact answer you were looking for?

According to a '60 Minutes' survey, the overwhelming answer is NO.

In fact the survey showed that 29% of people who call tech support end up swearing at their customer service rep!

Almost 10% say that they have thrown the phone in frustration!

I think we can all identify especially if your service was anything like the mayhem commercials.